People who are easy to talk to tend to have an easier time in life than people who are aloof or cautious.
Their friendliness leads to friendships and collaborations at work, which in turn leads to social connections and a wider network of opportunities. When work relationships are friendly, competition turns into cooperation.
There are no major barriers to accessibility. It can be as simple as using language that makes others feel supported and safe to contribute without fear of criticism. It means showing genuine interest and respect. If your words are consistent, people will trust you and feel comfortable sharing their ideas.
Here are 10 phrases that friendly people use to instantly put others at ease.
1. “Please tell me more about it.”
This phrase expresses openness and curiosity. It tells the other person that you are listening and that what they are saying is important. Bonus: You can do so without provoking or pressuring the speaker to get the point across.
Similar phrases:
“Could you please explain that?” “Could you tell me more?” “Interesting. Please continue.”
2. “Please take your time.”
Many conversations feel rushed. Hurry up, be smarter, do it now. This phrase reduces anxiety and makes it easier for people to think and express themselves at their own pace.
Similar phrases:
“There’s no need to rush.” ”Whenever you’re ready.” “Please, I’m listening.”
3. “What do you think?”
Friendly people encourage others to contribute. This phrase shows that you respect the opinions and contributions of others. It also conveys a safe collaborative working environment. This is especially powerful in group settings where shy team members may choose silence.
Similar phrases:
“What do you think about that?” “What’s your opinion?” “I’d love to hear your thoughts.”
4. “That’s a good point.”
Recognition is magic. When people feel valued, they are much more likely to engage, and more likely to engage next time. This phrase encourages teamwork and turns the conversation into a collaboration.
Similar phrases:
“That’s great.” “I never thought of that.” “Oh, that’ll work.”
5. “I didn’t think of it that way.”
This shows humility and intellectual tolerance. It tells others that you are not rigid and that their ideas and perspectives can have a real impact on you. You are strengthening tolerance and respect.
Similar phrases:
“That’s amazing. I wouldn’t have thought of that.” “That’s an interesting perspective.” “Oh, that’s clever.”
6. “How can I help?”
Nothing shows support like giving your time and resources. In the workplace, where people are often hesitant to ask for help directly, there’s no greater vote of confidence.
Similar phrases:
“Where do you want to start?” “What can help right now?” “If there’s anything you need, just let me know.”
7. “Thank you for bringing that up.”
Expressing gratitude and disclosing vulnerability creates a degree of trust. If you’re honest, people will trust you and stay open.
Similar phrases:
“Thank you for sharing that.” “I’m glad you said that.” “Yes, that’s very important.”
8. “Of course.”
You validate and demonstrate that you can listen to other people’s perspectives before making a final decision. This distinction is important because people open up when they know they won’t be judged.
Similar phrases:
“I see what you mean.” “I see what you mean.” “That’s cool. I like it.”
9. “Don’t worry, things happen.”
Recognizing that mistakes are made informally reduces fear of judgment and making mistakes. Friendly people normalize imperfection, which makes others more willing to admit mistakes, ask questions, and take initiative without fear.
Similar phrases:
“Things happen. I get it.” “It’s okay, life happens.” “I’m fine. I’m not stressed.”
10. “If you want to talk, I’m here.”
Low-key support is often more effective than immediate problem resolution. This phrase is especially useful when the other person isn’t ready to open up yet, as it leaves the door open without forcing the conversation.
Similar phrases:
“If you want to vent, I’m happy to listen.” “Call me anytime, no problem.” “Whenever you want to talk, just say the word.”
Friendliness is a skill that develops over time. If you stop and think, and use words that invite or create opportunities, you’ll be able to have better conversations with those around you.
John Bowe is a speech trainer, award-winning journalist, and author of I Have Something to Say: Mastering the Art of Public Speaker in an Age of Disconnection. He has written for The New Yorker, The New York Times Magazine, This American Life, and more.
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