Online retailer Amazon’s logo and lettering can be seen on the facade of Amazon’s German headquarters.
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Amazonhead of healthcare is leaving his position and will be replaced by co-founder of telemedicine company Amwellthe company announced on Wednesday.
Neil Lindsay, who joined Amazon more than 15 years ago, has served as senior vice president of Amazon Health Services since 2021. AHS extends to initiatives such as Amazon’s online pharmacy service and primary care chain One Medical.
Dr. Roy Schoenberg will replace Lindsay effective July 1, Doug Herrington, Amazon’s head of worldwide retail, said in a note posted on the company’s website. Lindsay will remain with Amazon as an advisor through the end of the year and will continue advising companies on healthcare technology.
In addition to being Amwell’s co-founder and owner, Schoenberg brings “a rare combination of clinical expertise, technological vision, and experience building large-scale healthcare businesses,” Herrington wrote.
Amazon has long been on a mission to disrupt the multitrillion-dollar U.S. health care industry, which is notoriously complex and inefficient. The company’s first big splash came in 2018 with its acquisition of online pharmacy PillPack for about $750 million, which led to the creation of its own service called Amazon Pharmacy.
The company then acquired One Medical for $3.9 billion in 2023, one of the largest acquisitions in history, giving Amazon access to a chain of brick-and-mortar primary clinics and a strong membership base.
Amazon launched a telemedicine service but then shut it down. The company also experimented with a series of health and fitness wearables called Halo before discontinuing the devices as part of a broader cost-cutting effort.
Earlier this year, Amazon launched an artificial intelligence health tool that can analyze medical records, schedule appointments, and answer questions.
Lindsey, a member of CEO Andy Jassy’s senior leadership team, or S-Team, had no healthcare experience. Previously, he led Amazon’s Prime subscription business and managed global marketing for consumer devices.
In a separate memo, Lindsay said he will take on the role of leading AHS and hiring clinicians, operators, technicians and leaders with “a deep understanding of health care” who can help Amazon grow its footprint in the industry.
“Now is the perfect time to step back and pass the baton to a leader who knows how to navigate the next stage of this journey better than I do,” Lindsey wrote. I’m really looking forward to it.
The move marks the latest leadership shakeup at Amazon’s healthcare division. One Medical lost its CEO last March, and Amazon’s chief medical officer resigned last May. Amazon’s vice president of healthcare leaves the company and joins the company in December humana.
