Triple the international workforce from humanity in the global AI push

Humanity is strengthening the ambitions of global companies.

With demand for Claude’s model accelerating across the industry and region, the $183 billion artificial intelligence startup has grown its business customer base to over 300,000 in just two years, from over 300,000 in just two years.

On Friday, the company announced it would triple its international workforce and five times the AI ​​teams applied in 2025. Microsoft and Google.

The expansion is because international demand will increase the company’s momentum.

The global use of Claude has reached an inflection point. Currently, nearly 80% of activities come from outside the US. On a per capita basis, adoption in countries such as South Korea, Australia and Singapore has already outweighed adoption in the US.

In an exclusive interview, Chief Commercial Officer Paul Smith told CNBC that humanity’s international growth outweighs even their most ambitious forecasts.

“The surprising thing is that until recently, they had no human presence in Europe, Japan or international markets, but they still have a very important business,” Smith said.

He pointed to rapid recruitment in sectors such as Life Sciences and Sovereign Wealth Management.

in Novo NordiskClaude, the Danish drug giant behind Ozempic, helped to compress the analysis and reporting stages, usually three months at the end of the drug development cycle.

Smith said humanity is increasing jobs in a global market that is a priority.

The company is planning to recruit country leads for India, Australia, New Zealand, South Korea and Singapore, with wider expansions underway in the UK, Northern and Southern Europe, Germany, Austria and Switzerland.

As part of an international push, humanity has opened its first Asian office in Tokyo, hosting scaling operations across Europe, including over 100 new roles in Dublin and London and a hub focused on Zurich. Additional locations are expected to continue in the coming months.

The global expansion has been spearheaded by Chris Siauri, who recently joined humanity as international managing director. A longtime enterprise veteran, Ciauri, previously served as CEO of Unily and with Google Cloud. Salesforcehe worked with Smith to raise revenue growth in Europe, the Middle East and Africa from $200 million to more than $3 billion.

“The G20 government is approaching us about doing something really, really interesting at the citizens’ realization level,” he told CNBC, adding that large European and Asian companies are also involved in humanity in industry-specific use cases.

The overseas push of humanity occurs when enterprise AI races enter a more mature stage of competition.

The company recently achieved a revenue-grossing $5 billion mileage, up from the $87 million in early 2024, driven by increasing demand for the Claude family of models in an enterprise environment.

That milestone will be straightforward to the competition between incumbents and humanity.

Openai launched a $850 billion global infrastructure expansion this week Oracle, nvidia and Softbank To support continuous growth. Meanwhile, Microsoft and Google embed AI into every layer of their productivity, cloud and developer ecosystem, making it easy for CIOs to paste tools like Copilot and Gemini without overhauling the stack.

Humanity bets that businesses want more than add-ons.

Pitch is a pure play AI experience with direct access to Claude’s frontier models, and is not just a wrapper in legacy software. That strategy has become a key point of differentiation as companies move from experiments to large-scale implementations.

Across the sector, organizations are currently embedding AI into their core workflows for tasks such as summaries and chats, as well as customer service, fraud detection, regulatory analysis, code reviews, and complex decision-making.

Still, Smith emphasized that most large companies employ a hybrid strategy that combines direct access to Claude with integration via AWS, Google Cloud and other third-party platforms, and that these partnerships are additive rather than competitive.

“If you’re an AWS customer, there’s a very good reason why you should consume humanity through the bedrock, and through the pinnacle if you’re a great Google customer,” he said.

Ultimately, he said companies will have multifaceted relationships with players like humanity.

Anthropic’s Applied AI team is set to help customers deploy Claude at scale, five times the number next year.

Unlike some of its rivals, the company does not rely on productivity suites integration or legacy installation bases. Its focus is on building vertically tailored, deep domain-specific systems such as telecoms, pharmaceuticals, financial services, government and more.

“We need an applied AI team that understands the context of a particular industry,” Smith said.

He explained that true enterprise deployments also require a broader ecosystem. Both a large global systems integrator and niche consultant trained to implement Claude code and build custom agents.

Humanity is also investing in 24/7 support and infrastructure for data sovereignty. This is especially important for customers in the regulatory sector.

“We are meticulously working on everything that needs to be removed from adoption barriers for these very large corporations,” Smith said.

At the same time, Openai is actively expanding its international corporate efforts.

Openai’s Chief Operating Officer, Brad LightCap has grown its market investment team from around 50 months to over 700 over the past 18 months, spanning sales, customer success, developer relationships and strategic partnerships.

Last month, Openai opened offices in Brazil, India and Australia. This week to Abilene, Texas, CEO Sam Altman told CNBC that ChatGPT usage has skyrocketed by about 10 times over the past 18 months.

That momentum continued on Thursday, with Openai deepening its enterprise reach with a formal integration with Databricks. This illustrates a new stage in the promotion of commercial recruitment.

As enterprise AI adoption accelerates, so does scrutiny.

Recent MIT studies have found that many so-called developments exhibit little or no measurable impact. It raises real questions about the actual integration of these tools. But human leaders say Claude is already providing concrete results on a large scale.

Throughout Europe and the Asia-Pacific region, Claude is driving core enterprise operations.

Norges Bank Investment Management, the world’s largest sovereign wealth fund, has already saved 213,000 hours, and has achieved 20% productivity across 9,000 portfolio companies, helping to analyze billions of dollars in investments.

Novo Nordisk cut clinical documents from over 10 weeks to over 10 minutes, cutting review cycles in half. SK Telecom has deployed Claude in Korea as part of a company-wide AI overhaul, increasing customer service quality by 34%. The European Parliament has made millions of historical documents searchable and translated, while the Federal Bank of Australia has reduced fraud losses by 50%.

“The demand signal we have is unprecedented, something I’ve never seen before,” Smith said. “There’s no single company in the world that doesn’t have a software development backlog of any kind.”

Smith said the Claude Code, launched in May, is already a $500 million product, and has risen 10 times in just three months.

“This is one of the fastest growing products ever launched,” he said. “It’s an entry point. It just happens to be an incredibly popular entry point.”

However, the impact has far surpassed software development.

Localization – both linguistic and cultural – is part of what Ciauri considers as an important differentiator. He pointed to Panasonic’s Claude integration as an example, and Japanese conglomerates used models tailored to local language and cultural contexts.

“It’s a very important differentiator, as you think about how you can really maximize your enterprise outcomes,” says Ciauri.

“You get these pockets of success,” Smith added.

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